Benefits of a POS Integration with online ordering
Imagine: it’s one of the busiest days you’ve had in a while. People are calling food orders in, you’re receiving orders from your website, orders steadily trickle in from Google, and delivery orders (from all angles) are flying out the door. You’re getting more orders than you can possibly keep up with at this moment, and you need to pause ordering to catch up.
On top of it, you’ve also run out of steak, and you need to pause all menu items that contain steak. Thinking you’ve paused ordering from your point of sale, orders are still coming in, including orders with steak... even though you’ve run out.
You could sit on the computer attempting to figure this out in the middle of your hectic rush, wasting precious time, or you could weigh the benefits of integrating your POS with your online food ordering system.
There are many benefits to integrating your POS system, which include: saving time with automatic updates, quicker and more efficient menu management and organization, and overall faster service.
Digital menu that’s always connected and in sync
One of the biggest advantages of integrating your POS is that your menu is always connected and in sync with your online food ordering system. You don’t need to learn all the new bells and whistles in your chosen online ordering software. An integrated POS system makes automatic updates straight from the POS system you already have.
Whether you are adding items to your menu, updating daily specials, or anything in between, menu changes from your POS system will occur everywhere, relieving you from taking the time to adjust the menu on your website, the menu on your POS system, and everywhere in between.
With an online ordering system automatically making these critical updates, your POS safeguards the incoming orders to ensure their accuracy. A connected menu that auto-syncs to your Google ordering channel, website ordering, and POS saves you time meticulously repeating the same updates in different places, which in turn, makes all-around operations smoother and easier so you can focus on getting orders out the door.
Easy POS pricing updates
Similar to the way you are able to make any necessary changes to your menu, you also have complete control to make pricing updates that will update your POS, Google ordering channel, and website ordering menu automatically. Changing pricing from your POS helps to establish accurate and consistent prices on each of your channels.
With the automated pricing feature, you’ll be able to quickly change item prices, market prices, or item modifiers. Automated accurate pricing will also be updated within any menu upsell features you have set up. Displaying the proper pricing attached to menu upsells encourages guests to order more food, which in turn increases average ticket sizes, promotes specials, features new items, and more.
Menu management from your POS
Integrating your POS system to your website allows you to easily make changes directly from the POS. Finding the ideal online ordering system that integrates means you and/or your staff won’t need to learn any new software, there won’t be any interruptions in service or changes to your operations, or learning curves.
Whether you’re pausing ordering or items, 86’ing dishes you’ve run out of, setting up and controlling various specials and discounts- it can all be updated from your POS.
Item flow into POS
A key component of making your integrated POS work best for you, is how easily it allows orders to flow however you need it to. This means if a guest places a food order online, once paid for, it will immediately be sent into your network and current POS the same way your kitchen collects orders now.
Please keep in mind that not all integrated POS systems can auto-print online orders. If you’re in the process of searching for the right POS for your business, and you specifically need one that auto prints orders to your kitchen, you’ll want to search for systems that offer this functionality.
The benefits of items automatically flowing into your POS include faster, uninterrupted service that makes for a painless and uncomplicated process.
Key Takeaways
Integrating your POS will allow you to use the same technology that you have been, no need to learn any new software.
Menu changes from your POS will occur everywhere, relieving you from taking the time to adjust the menu in multiple places
Auto-updating pricing saves time and alleviates potential mistakes
Items flow naturally into the POS, flowing naturally into your current POS and network.
Integrated POS means faster service and order fulfillment for both guests and busy kitchen staff
POS features that work best for your business
There are many POS options available to compliment the specific and unique way that your business operates. Some might offer features that are more focused on inventory, and some POS’s may be geared more towards employee management. Perhaps you need a system that always prints, or maybe your business runs entirely digitally.
However your business uniquely operates, the benefits to integrating your POS to your online ordering system are plenty. To find out if your POS integrates with Zuppler’s online ordering system, or to learn more about Zuppler’s online ordering system, click the button below to speak to a member of our team.