Aamir Jamal

Front-end Developer

His favorite sound has always been the rattling of keys on a keyboard. What further drove Aamir to become a web programmer is his strong sense of aesthetics and love for pulling something out of the box.

Fun Fact: He is not cracking codes on his laptop, he's binging on movies and web series, well that also involves his eternal love, the laptop.

Aayushi Pal

Account Manager

I am learning full-stack development and have 2 and a half years of experience in customer support. I love stargazing and astronomical events.

Fun Fact: I'm a music lover. I love to sing even though I don't have perfect vocals and I'd love to create a song one day.

Aditi Chaunal

Quality Assurance Specialist

I am a curious person and have genuine interest in QA practices with the aim of improving the product lines. You will always find a happy and positive person inside me who is always ready to help people. I am happy for this opportunity to work at Zuppler and further develop my skills

Fun Fact: In my free time I am involved with some artistic activities such as Painting, Calligraphy and Paper craft.

Aditya Kujur

Configuration Specialist

I joined Zuppler as a Fresher and I am glad to be a part of the Zuppler Family. A new phase of my life where I can gain experience using my abilities and knowledge which will boost my growth as a person and provide it altogether towards organizational growth.

Fun Fact: Musicophile, Cosmophile & a Weeaboo, Loves exploring new things, Likes Reading, Loves Football as being a State Level Player during School and a Big Foodie.

Akash Singh

Quality Assurance Specialist

As a person, all I look for is to broaden my horizons, discover new things, familiarize myself with a broader range of conceptions, study all that can be known about the human experience, explore the diversity of ancient and modern ideas, examine the distinction between Physics and Metaphysics, and the Natural and Supernatural......

Fun Fact: I believe there is no love sincerer than the love of food.

Akshat Kaushal

Onboarding & Client Success Specialist

I joined Zuppler to engage in productive work, acquire new skills, and gain valuable insights into the business world, which aligns with my commerce studies. Although I tend to be a deep thinker, I'm quite talkative when it comes to the right topics—ranging from anime, music, movies, and video games to sports, tokusatsu, quantum physics, and historical events.

Fun Fact: I have a passion for cooking, a card collection, and have been sketching since I was 3. My perspective revolves around the concept of "sonder."

Ammar Hussain Zaidi

Web Development Manager

Ammar's love for food and technology brought him to Zuppler. His attention to detail and his problem solving skills has made him an asset to the team.

Fun Fact: Crazy about cars

Anupriya Kullu

Configuration Specialist

I started working at Zuppler as a newbie and got over a year's worth of experience in Customer Support and Configuration. I'm happy to be a part of Zuppler once again. I am eager to continue learning, enhancing my skills, and making valuable contributions to the organization's growth.

Fun Fact: I like dancing, singing, and spending time with my friends. Have a special corner for furry friends.

Anwar Hussain

Configuration Specialist

Anwar is a configuration specialist with Zuppler. He comes with a degree in computers applications and experience in MIS (Managing Information Systems). He enjoys working on excel and with numbers in particular.

Fun Fact: The two things that put a smile on his face are playing with his new born baby or exploring computer systems, chipsets, RAMS ...

Arjun Dorjee

Senior Customer Support Manager

Arjun says that being a Zuppler customer service support member has given him a different experience of support and responsibility and a new great deal to learn with variety of flavors.

Fun Fact: He does not dwell in the past, does not dream of the future, concentrates his mind on the present moment & he loves sports.

Bogdan Silivestru

Sr. UI Designer & Front-End Engineer

With over 12 year experience in the industry Bogdan is frequently called "the UI sensei". He is focused on new web technologies, usability and best practices. He is known for his creativity and the ability to understand the big picture, while able to focus on small details.

Fun Fact: When Bogdan runs out of inspiration, he start playing his electric guitar, getting his colleagues crazy.

Caitlyn Margusity

Director of Marketing

Long story short, Caitlyn stumbled into marketing over half a decade ago on a cold winter day and since then it's been love ever since. She may not have a degree in marketing, but what she does have are a very particular set of skills, skills that she has acquired through the years. Skills that make a dream for businesses.

Fun Fact: Caitlyn is a Leo who loves tacos, flowers, wandering outside in nature and getting lost in the stars with her goldendoodle, Ari.

Chetan Bhanot

Billing Team

I love what i do & i do what I love. I love cooking and spending time with my dogs.

Fun Fact: I have good sense of humor, I always try to put a smile on people's faces.

Daniel Thomas

Sr Technical Specialist

I have a total experience of 3 years in documentation verification. My point of view towards life is " Live your life".

Fun Fact: PC games

Deepanjali Yadav

Director of Operations

Deepanjali aka Dee comes with more than a decade of experience in Enterprise Client management, Client success, sales, and Technical development in the SAAS Industry. Her journey has taken her through various organizational challenges, molding her into a versatile leader who thrives on turning obstacles into opportunities. Her passion for optimizing processes, refining strategies, and fostering collaboration fuels her dedication to the team and the clients. Her attention to detail and drive to learn have always helped her get through the most complex situations on the business front.

Fun Fact: She is a trained classical dancer who is also known as the super Mom at Zuppler. All thanks to her ability to judge between motherhood and Zuppler so well.

Dilip Sahoo

Configuration Specialist

Hello! I am Dilip, a small part of Zuppler Family, a person with a kind heart and who knows the way of living life stress-free, always having a mindset of don’t spend the day without having fun, even though I'm a very energetic and active person because I’m a sports person.

Fun Fact: Good Entertainer, I can bring a smile to your face without even talking to you, in simple words a great competitor of Shin Chan.

Disha Piplani

CS Specialist

I’m a fresher. My strength is that I can adapt quickly to any environment. I’m a quick learner and I never give up. No matter how much difficult a situation is I’ll always comes up with a solution.

Fun Fact: One of my favourite things to do is dance. Dancing helps me express myself.

Donald Hongva

Sr Specialist Customer Support

I am a customer care professional with more than 5 years of U.S. and U.K experience. started as a part-timer while I was in college and developed it into world-class customer care. Expert in handling customer inquiries, complaints, billing questions and payment extension/service requests. Calm angry callers, repair trust, locate resources for problem resolution and design best-option solutions, etc.

Fun Fact: During most of my free time you will find me in my kitchen cooking. Not a singer but can't survive without music!

Emma Dodwell

Account Executive

I graduated from Elon University, and moved to Sydney, Australia in 2018 for 8 months working in Sales & Marketing. I came back and worked for a Travel Association in Sales, before joining Zuppler. A passion for people and conversation, I have always loved being a part of Sales.

Fun Fact: I lived abroad in Kuala Lumpur, Malaysia during high school which sparked the love of travel and people.

Gayatri Bala

Graphic Designer

Graphic Designer with experience who has worked in the marketing and advertising sector in the past. Proficient in digital marketing, motion graphics, illustration, and trend analysis. Strong arts and design professional with a Bachelor of Design from the NIFT in Mumbai.

Fun Fact: Chess Enthusiast, loves Fashion, and is a Movie Buff

Himanshu Gupta

Full Stack Developer

Himanshu is a full stack developer. He believes in the ideology of being the jack of all trades, master of AT LEAST ONE.He strongly believes that tech should be here to help humans rather than replacing them. He likes working on cutting edge technologies and solving complex problems with simple solutions.

Fun Fact: Himanshu is a part time doctor for his friends who just babbles salt names and prescribes medicines. Apart from that, he is your average movie & cricket buff, who loves to make others laugh. He loves food and can explain any life situation with food analogy.

Himanshu Verma

Configuration Specialist

I joined Zuppler as a fresher. I am glad that I have the opportunity to explore myself, I am a very sporty individual with a creative outlook on life, always eager to express my thoughts and ideas, and always ready to learn new skills.

Fun Fact: I laughed in serious situations.

Itisha Sharma

Onboarding & Success Manager

From background of Literature in studies I completed my Master's degree. After, to gain some knowledge of work I started work with fabrics showroom in administration and with the help of administration knowledge I also work with clinic of Dermatology. I want to learn something new and fresh so with this thought I joined zuppler to grow my knowledge of work.
There's a interesting team of zuppler and team members also I think there's a lot of stuff to learn.

Fun Fact: love to create my thoughts in poetry and also do something adventures in life.

Jacob Gallagher

Director, Product Management & Onboarding

Jake graduated from Penn State University with a degree in hotel, Restaurant, & Institutional management. He comes from a background of managing high volume, fast paced restaurants. Jake brings his knowledge in restaurants, as well as his interpersonal skills, to manage integrated accounts. Jake also supports the marketing team in various activities.

Fun Fact: In his spare time he enjoys cooking. He is also a huge sports fanatic, being a die-hard fan of Penn State football, as well as all Pittsburgh sports teams.

Jahnabi Gogoi

Marketing Professional

A creative thinker with the ability to absorb novel ideas like a sponge, Jahnabi's journey mirrors the transformation of a caterpillar into a butterfly. Starting her career as a Copywriter and later transitioning to a role as a Social Media Manager, she finally found her true calling as a Marketing Professional—a perfect blend of creativity and strategic thinking. Outside of work, you will find her nurturing her plants and cherishing moments at home.

Fun Fact: Jahnabi is a mildly fun person.

Jake Wallace

Vice President of Business Development & Partnerships

A highly accomplished Partnership Leader with multifaceted experience in go-to-market strategy, execution, sales and CSM enablement, cross-functional alignment, lead generation, team building, leadership, and strategic planning. Jake's proven track record of driving partner revenue, building strategic partnerships, integrations, and creating ecosystems of partners always focuses on driving value towards company goals. Jake is an active member of the Partner Community at Partnership Leaders and the Cloud Software Association. 

Fun Fact: Jake is a huge College Football fan, so much that he was elected to the first ever PSU fan council, where he represented the voice of the fans. #WeAre He's also very much into fitness and dominating his opponent on the Pickleball court!

Jemi Hmar

Retention Specialist

My journey with Zuppler is correlative to Alice falling through the rabbit hole. The neatest team, the super cool display of workplace values and ethics with one mission in mind. I personally enjoy the role am given, juggling between support & configuration.

Fun Fact: An ardent reader, dedicated fan of Jeffrey Archer. When you don't find me with books, am probably with the internet #reading manga

Jerry Sam Dani

Manager Technical Support

With a background in Economics and music, joining Zuppler exposed me to a whole new world i.e. 'Technology', and to this day I'm always amazed at what it can do. I love to simplifying complex things so that information/knowledge can be passed on and understood easily.

Fun Fact: Huge FC Barcelona fan, I am an Indian by birth but a Cule at heart. Also Guitar is my first love ;)

Jorge

Business Development Representative

Graduated from business administration with a financial mastery, very disciplined social person, love to talk to people and get to know them, dog lover to the bone, I love working out and playing sports, especially basketball

Fun Fact: I really enjoy watching anime

Joy Choro

CS Specialist

Worked as customer care support, upselling & Debt Collections for 6 years in the U.S Market with excellent problem handling and solving skills to build a strong bond with customers by putting their needs ahead of his.

Fun Fact: Love playing Volleyball, Table Tennis (Ping Pong) and a music enthusiast.

Kordalin Chynret (Kate)

Director, Onboarding and Retention

Have worked in customer service for the past 10 years. Was a Quality Analyst for 5 years with a BPO and then moved on to become a Team leader in operations for another 2-3 years. Carrying on with this experience on customer support with Zuppler.

Fun Fact: Could one day be an influential Minister of India with all the political experience she's gathered campaigning with her dad.

Katy Boyer

Lead Qualifications Specialist

Katy has a variety of work experience including working within and alongside restaurants. She also has worked in administrative and retail sales roles. Katy values her creativity and always brings a positive attitude to any task. Outside of work you can find her crafting or teaching herself something new.

Fun Fact: In college, Katy attended two NCAA tournaments as a part of Temple University's basketball band.

Nakul Vijay

CS Specialist

Electrical Engineer with MBA in Marketing. A great engineer has good judgement on what matters most at any point in time. They are customer focused, not just technology focused. Worked as Sr.Business Developer with startup. Managed Cycling event (Junior Cyclothon) and city tours (Heritage on pedals) for Pink Pedals for green initiative and sustainable mobility.
My mantra: Always watch your actions because Karma hits back.

Fun Fact: I am a good babysitter, Love mountains and Video games are heartbeat.

Neida Joseph-Abel

Vice President of Admin & Retention

Responsible and accountable for the coordinated management of both external and internal admin, billing and HR operational processes.
As a creative little girl Neida loved arts and crafts and was always playing with beads while cultivating a ground-breaking mind selling jewelry creations to neighbors and friends. To officially launch her career, Neida left her home in Puerto Rico to head to Carnegie Mellon University to secure a dual degree in business and graphic design. With an entrepreneurial spirit, determination and strength in keeping things organized, she thrived in procedures and processes as her career progressed, while continuing to hone her skills. Always being passionate about the needs and goals of her clients, she became a specialist in and found professional success in project and operations management, with a focus on administrative requirements and resource allocation.

Fun Fact: I am constantly painting canvases to stimulate my creativity, and my happy place is the beach!

Niharika Ansari

Configuration Specialist

I have about a year of experience in sales and it has been quite a journey and now as I got an opportunity to work at Zuppler and I'm glad that I did. I believe working with this organization will help me to kick start my career in the right direction.

Fun Fact: I am a bibliophile, I would rather spend my evening reading a book than having a conversation with an actual person because I feel books are filled with more places to visit & people to meet.

Pallavi Vibhuti

Head, India Operations

From Economics to Social Work to an MBA in Human Resource, for Pallavi people's always been the focus. She loves to organize and find solutions for herself and others,becoming the self declared leader wherever the situation demands. She's worked with Children at World Vision and learnt Fundraising and Marketing working with Greenpeace. She takes pride in being a founder member of Zuppler, helping Zuppler grow and learning a lot in the process.

Fun Fact: She loves to eat and cook and watch-out for all her faith talk !!!

Petrica Ghiurca

Chief Technology Officer

Petrica oversees the technological direction of Zuppler, driving innovation and ensuring the delivery of cutting-edge solutions for our customers. He is responsible for setting the company's technical vision, leading the development team, and managing the overall technology strategy. With extensive experience as a full stack developer and a passion for UI technologies, Petrica is dedicated to leveraging the latest advancements in web development. As an active contributor to the open source community, he continually explores new and exciting web technologies.

Fun Fact: When Petrica isn't coding, he's sailing around the world on his boat.

Pinky Kumari

Account Manager

In search of learning more finally I got a perfect place that is not other than Zuppler. Joined here as a Configuration Associate & want be an asset for the company. I am self motivated, reliable & ambitious. I love to make friends and spend quality time with them.
life's Moto: Be happy & spread happiness.

Fun Fact: Love to do creative things.

Prerna Hamal

Configuration Specialist

Having prior experience of consultancy I'm excited about my role here at zuppler and would love to contribute by solving problems, manage changes, and improve the efficiency of day to day tasks.

Fun Fact: On her off days one can find Prerna petting all the dogs she finds and clicking cute pictures of her dog Bella.

Pritam Toppo

Onboarding & Success Manager

My name is Pritam Toppo. Previously I was working with Goibibo. My Eagerness to learn more led me to join Zuppler to obtain challenges and contribute to the growth of the company through my skills & abilities and looking forward to being an asset to the company.

Fun Fact: My name is Pritam Toppo. Previously I was working with Goibibo. My Eagerness to learn more led me to join Zuppler to obtain challenges and contribute to the growth of the company through my skills & abilities and looking forward to being an asset to the company.

Rajat Kumar

Sr. Account Manager

I joined Zuppler in 2020 as the Configuration Specialist. Prior to Zuppler I was working as Network Engineer from 2016 in Corporate Infotech Private Limited. I feel glad that I got the opportunity to work at Zuppler and develop my skills in Online Ordering too.

Fun Fact: I love to eat & travel, during my leisure time I love to listen to music.

Ranbir Singh

Software Developer

He enjoys exploring cloud technologies, experimenting with the latest technologies and frameworks to deliver scalable, high performance and smooth end-user experience.

Fun Fact: He likes playing Basketball, chess and pursue gardening in his free time.

Raushan Chauhan

Quality Assurance Manager

I joined Zuppler in May 2021. I am an enthusiastic, self motivated and a hardworking person. I love working and developing my skills and knowledge. Zuppler has given me the opportunity to learn and improve my skills.

Fun Fact: I love to play cricket, I'm into PC gaming too as well as mobile gaming. I love to watch movies, huge marvel movies fan.

Ravindra Yadav

Senior Software Developer

Experinece: 4+ years of experience in Software Development, Love to take challenge. Technologies Worked on: Ruby On Rails, PHP, Magento, React Native etc.
Previous Organizations: Daffodil Software Pvt ltd and AppStreet Software Pvt Ltd.

Fun Fact: playing cricket, food lover and Traveling

Richard Angami

CS specialist

I joined Zuppler, in July 2022, for which I am thankful and fortunate to be a part of it. Despite my previous working experience in customer service at Wipro Limited, Zuppler is a whole new experience and a new journey for me. And I am determined to start this journey and progress along with consistency, positivity and hardworking. I hope to bring a positive contribution to Zuppler and at the same time improve myself professionally and personally as well.  

Fun Fact: I love sports like Badminton, Cricket, Sprinting etc. Exploring new places. Trekking, fishing, jogging and movies.

Rodolfo Hernandez

Onboarding Manager

Professional with 4 years of experience in engineering and business, accustomed to a dynamic work environment and with a high sense of responsibility, from scientific research to emergency response, bringing those skills into the corporate & tech industry, I like to make things happen.

Fun Fact: If you don't find me at work you will find me hitting the gym!

Rohit Singh

Configuration Manager

From being a Library Assistant Rohit joined Zuppler in 2012. Rohit now specializes in configuration, but has managed many a shifts of customer support too. He is a social animal and likes to keep things simple.

Fun Fact: Rohit loves to mimic but beware he's a PRANKSTER!!!!!!

Samoli Mukherjee

Sr Configuration Specialist

Samoli comes from an accounting background and her calm disposition and eye for detail makes her a perfect fit for the configuration team at Zuppler. She is a self made person and while she is a person of few words, she is the perfect loyal team member and co-worker an organisation could ask for.

Fun Fact: She loves to travel, dislikes cooking and couldn't have asked for more than being married to a great chef

Satyam Sharma

Product Manager

I am beginning my professional carreer at Zuppler. Having a background in life sciences Zuppler exposed me to a whole new and interesting field that is software and technology and I fall in love with it since day one. Thus I love and enjoy everything I do here at Zuppler:)

Fun Fact: When not thinking about the surrounding world and how everything works I enjoy music, sleep and thriller shows.

Shiva Srinivasan

Founder & CEO

Shiva was instrumental in growing Zuppler as a complete order fulfillment solution for restaurants, groceries, hospitals, universities and hotels since its founding in 2009. A technologist by heart, Shiva is passionate about building efficient teams and processes, strategic partnerships and a global solution. Prior to founding Zuppler Shiva worked as a Chief Architect & Strategist and provided management consulting services to Fortune 100 clients. Prior to this, Shiva led a global team of engineers at Synygy Inc. to build and manage the leading incentive compensation enterprise suite of products. It is at Synygy where Shiva met with Iulian Costan and Petrica Ghiurca (Co-founders of Zuppler).

Fun Fact: Shiva is an avid tennis player and played alongside with the likes of Leander Paes and Mahesh Bhupathi (former world #1 doubles pair).

Shivam Jha

Web and App Team

Shivam comes with a background of Digital Marketing, has worked before in tech support and is now part of Zuppler's Customer Support Team. Confident and congenial and always ready to help. An Eager Learner always looking forward to grabbing and learn things from others

Fun Fact: Food is something makes me crazy and I am a good cook, Traveling is one of my things too love driving and exploring nature

Silviu Rosu

Ruby and Frontend Developer

Silviu is responsible of building new Zuppler software using cutting edge technologies like Ruby and React. Always tries to learn and to develop new skills.Silviu is a full stack developer that likes to work in ruby backend and also to create nice single page front end pages.

Fun Fact: Travel, coffee and walks in the park are the only distractions besides his laptop.

Sonam Kumari

Configuration Specialist

I have joined Zuppler on 21 January 2021 and I am glad that I got the opportunity to work at Zuppler and believe working with this organization will help me to start my career in the right direction. I feel so blessed to be working with my colleagues.

Fun Fact: Other than work, you can find me in the corner sketching or watching anime.

Sonu Kumar

Configuration Specialist

My name is Sonu Kumar. I am Fresher & happy to be a Part of the Zuppler Family. I am Learning New skills as I am always Keen to improve my skills by Learning New Things.

Fun Fact: Online Gaming and Love Cricket

Sunny Simone

Director Configuration

10 years with Zuppler, if there's anyone who's seen the transformation of the solution Zuppler from user friendly to very user friendly, it's Sunny. He's the wall of the team, always ready to help and solve issues.
Sunny keeps the office atmosphere light and his wisdom makes him the go to person, for all his colleague's at work.

Tina Saini

Project Coordinator

I've spent the last 2 and a half years developing my skills as QA in an MNC and now being part of Zuppler I believe I'm getting more exposure and responsibilities that are allowing me to enhance and sharpen my skill set as a QA.

Fun Fact: I love dancing, singing and reading facts. I love traveling and exploring. Also, I'm a werewolf.

Valeria Oana

Billing Manager

Val manages transactions' processing and handles support activities

Fun Fact:Because she's related to Dracula, her image cannot be caught on camera. All her pictures are actually paid models.

Vivek Singh

Onboarding & Success Manager

I'm a fresher and joined zuppler on november 2021. Creative, and willing to contribute ideas and learn new things.

Fun Fact: love to play football and read comics

Chris Malone

Board of Directors

Chris Malone is Founder and Managing Partner of Fidelum Partners, which is based outside Philadelphia in Newtown Square, PA.

Chris has over 20 years of sales, marketing, consulting and organizational leadership experience, and a track record of driving growth and profitability. He held senior marketing positions at leading organizations such as Choice Hotels, ARAMARK, Coca- Cola, the National Basketball Association, and Procter & Gamble and has consulted to a broad range of Fortune 500 companies.

As Chief Marketing Officer of Choice Hotels, one of the largest hotel companies in the world, with over 6,000 hotels open worldwide, Chris led the companyʼs 800 person global consumer marketing, worldwide travel industry sales, e-commerce and reservations organization. Previously he served as Senior Vice President, Marketing for ARAMARK Corporation, a multinational food, facility and uniform services enterprise with over $12 billion in annual revenue.

Chris is also co-author of the award-winning book, The HUMAN Brand: How We Relate to People, Products & Companies, which was published by the Jossey-Bass division of Wiley Publishing in October 2013.

Chris holds a bachelorʼs degree from the University of Maryland at College Park and an MBA from The Wharton School of the University of Pennsylvania.

Sashi Reddi

Board of Directors

Sashi is the founder and managing partner of SRI Capital.Previously, Sashi was the founder and CEO of AppLabs, the world's largest independent software testing company with over 2,500 QA professionals in India, the US, and the UK. AppLabs was funded by Sequoia Capital India. CSC acquired AppLabs in September 2011. Series A investors in AppLabs received a 10X return on their investment in 6 years.

A serial entrepreneur, Sashi has started three other companies prior to AppLabs. These were EZPower Systems (web content management pioneer acquired by DocuCorp, and eventually a part of Oracle), iCoop (group purchasing dotcom), and FXLabs (leading Indian game developer acquired by Foundation 9 Entertainment).

Sashi received his BTech in Computer Science from the IIT Delhi, an MS in Computer Science from NYU, and later a PhD from The Wharton School, University of Pennsylvania.Sashi serves on the advisory board of Wharton Entrepreneurship and the board of Ben Franklin Technology Partners. He is also on the board of T-Hub, which expects to become the largest incubator in India, housing over 1,000 startups in the next 3 years. He is a charter member of TiE Philadelphia and TiE Hyderabad.