Fully branded online ordering that’s connected, powerful, and flexible

 
 

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Create amazing online ordering experiences for your guests.

76% of customers say that a good ordering experience plays an important factor when selecting what method to use to order from a restaurant. We will help you build a delightful ordering experience your customers demand, and expect.

 
 
 

Pixel-Perfect Branding

  • Pixel-Perfect Technology™

  • Menus built to be 100% branded to your business and match your branding guidelines

  • No extensive development fees or lengthy project delays

  • Enhances brand recognition

 
Image displaying restaurant mobile app with online ordering menu

Mobile Responsive

  • Optimized to look amazing and be highly usable across all devices

  • Customers can easily order food on the go

  • Ability to order from phone, increases order volume

  • User friendly, intuitive order flow from desktop, tablet, and mobile

Image showing online ordering menu editor page

Effortless Menu Management

  • Easily create and update your menu with our intuitive interface

  • Push updates across all your channels from one centralized plarform

  • Efficiently manage and assign modifier groups to items and categories

  • Pause and resume menu items ASAP or later

  • Control specials and discounts by day, time, and service type

  • Peak order management

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Online food ordering settings for a restaurant within the Zuppler system

Centralized Order Management

  • Consolidate orders from all online platforms, including third-party delivery services

  • Track and manage all your orders from a unified platform

  • Various forms of order notifications that work for your company

  • Customized order workflows to keep you connected to your guests the way you want to

  • Peak order management

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Male customer service member talking on his headset and typing on his computer as he assists a Zuppler client for online food ordering

No Order Left Behind™

  • 24/7 live customer support

  • We track every single order across our platform the instant a guest begins to place an order all the way through to the post-order satisfaction rating

  • We’ve got your back

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Insightful Reports and Analysis

  • Analyze order patterns to help optimize menu offerings and sales strategies

  • Get insights into customer loyalty program engagement for improved customer retention

  • Evaluate discount strategies to balance customer attraction and profitability

Image showing advanced delivery management options

Dynamic Delivery Management

  • Effortlessly set up your service settings to suit your business needs

  • Create customizable delivery parameters, each with their own delivery minimums, times, charges, and sales tax

  • Opt for in-house delivery, your preferred delivery network, or leverage Zuppler's dedicated fleet

  • Offer enhanced delivery service with a personalized touch

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Zuppler customer connect online ordering
 

Automated Email & SMS Communication

  • Stay connected with your customers throughout the entire order process

  • Keep customers informed about their order status through email and SMS

  • Send abandoned cart notifications to increase conversions and recover lost sales

  • Encourage repeat orders through order-again and inactive user campaigns

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Restaurants online ordering showing the Zuppler portal for multiple location selection

Branded Location Selection Page

  • Single view of all locations for a multi-location restaurant brand

  • Helps guests find the location nearest to them

  • Directs customers to their desired location's menu with just one click

 
Image showing online ordering account setup page

Effortless Self-onboarding

  • Create your account and setup your restaurant in few simple steps

  • Define your business and brand identity

  • Invite other users to join your account and assign access roles 

  • Seamlessly connect with your bank for simplified billing

 
Image with screenshot of Chef’s bank connection page

Secure and Simplified Billing

  • Enjoy greater financial efficiency and security with advanced billing rules.

  • Add bank details, choose tenders, and define payment modes in a few clicks.

  • Create one-time variable discounts in the POS, synchronized with your online menu for future promotions.

  • Say goodbye to long forms and complex setups.

 
Restaurant menu showing the online orders marked as saved within the Zuppler customer order dashboard

Guest Account Management

  • Personalized order dashboard for customers to view saved, pending, past, and favorite orders

  • Customers can easily repeat orders with 1-click increasing the number of customers who come back and order again

  • Ability to save payment and addresses for faster checkouts

  • Allow customers to save a current order and come back at a later time to complete their order

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Showing the upsell feature being used within the order summary page.

Menu Upsells

  • Increase your check sizes and maximize your revenue by highlighting additional food items as recommendations during the checkout process and throughout the ordering process

  • Easily select specific items within your menu to show in the customers cart during checkout with Static Upsells

  • Increase check sizes by 15% on average, by harnessing the power of artificial intelligence with AI Upselling.

  • Converts the data of your customers' purchasing habits to generate intelligent, relevant, item recommendations to each and every customer (smart upsells)

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Image showing deals and discounts on online ordering menu

Menu Deals & Discounts

  • Increase conversions and order volume with attractive discounts

  • Create promotions like free or discounted items, buy-one-get-one (BOGO) deals, percentage off, or a flat discount

  • Delight customers by discounting delivery fee, service charges, or sales tax

  • Maintain profitability by limiting discount usage, availability and maximum discount amount

  • Assign promo codes to monitor redemptions and assess the effectiveness of your promotion
    Learn more

 
Image displaying sync between restaurant online ordering system and POS

Intelligent POS Sync

  • Align your online and in-house operations with Chef

  • Sync with your POS to seamless push and receive updates 

  • Set up your primary source of menu to eliminate unnecessary overrides

  • Avoid duplicacy of efforts and manual intervention

 

Want to leverage Zuppler Online Ordering services to grow your business?

Schedule a call below with one of our Online Ordering consultants.