8 Tips for Restaurant Success: Insights from Restaurant Gurus at Figo on-the-go

 

As the restaurant industry continues to embrace technology, it's crucial to adopt the right approach to drive efficiency, improve guest experiences, and boost revenue.

Sandro Romagnoli, Owner, and Joseph Wirt, Director of Technology and Operations at Figo on-the-go, share their top insights on how restaurants can leverage tech to stay ahead. 

Here are 8 tips to keep in mind while integrating technology into your restaurant operations:


  1. Think Beyond Digitizing Menus
    Don't just convert your paper menu to digital. Consider the user experience and redesign for better navigation and flow, especially for kiosks and online ordering platforms.

    Click here for a quick guide on creating menus that are a feast for the eyes and the taste buds!


  2. Enhance Guest Experience with Visuals
    Use high-quality images and detailed descriptions to make your menu more immersive and engaging, improving your guests’ decision-making process.


  3. Create a Seamless Experience
    The guest experience starts even before they enter your restaurant. Ensure a smooth journey, from online ordering to in-restaurant service, to leave a lasting impression.


  4. Fully Integrate Technology
    Technology should work together. Invest in a fully integrated system for smoother operations and improved outcomes across every part of the business.


  5. Make Kiosks a Central Element
    Position kiosks as a key part of your in-store customer experience. They should be prominent, easy to use, and enhance the overall dining journey.

    Curious how they work? Check this out!


  6. Focus on Incremental Gains with Kiosks
    While kiosks won’t necessarily add $20 to every check, they offer small, consistent gains by streamlining the ordering process and improving accuracy.


  7. Reallocate Labor, Don’t Just Cut It
    Technology should be viewed as an opportunity to reallocate staff time for higher-impact tasks, not just to reduce labor costs.


  8. Invest in Strong Partnerships
    Building strong partnerships with tech providers is essential for success. Collaborate with companies that understand your needs and work towards mutual growth.


 

Ready to Partner with the Right Technology for Your Restaurant?


Schedule a call with our Specialists to explore how our all-in-one tech stack can help improve efficiency, enhance customer experiences, and drive revenue while saving thousands of dollars on processing.

Jahnabi Gogoi