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Zuppler + First solution provides:
Amazing guest experiences - 76% of customers order food based on the quality of ordering method
Easy to manage online ordering and driver dispatching
Flexible technology that can adapt quickly as your needs change to assist with your marketplace reaching its full potential
Financial freedom by giving you access to a large percentage of the available orders in your market vs being restricted to only a small fraction of the total delivery and pickup market
Bring your Marketplace vision to life with Zuppler. No Compromises
Amazing guest experiences
Beautiful, visual menus across connected restaurants
Customer dashboard where guests can view their saved, pending, past, and favorite orders and reorder with one click
Ability to search by service type, location, name, and filters
Visual indicators that show availability (open/closed), hours of operation, delivery time, order minimums
No order left behind - we have your back
Easy to manage
Integrate with POS, payment, restaurant website ordering, and Google online ordering
Control and update settings for multiple restaurants at once with bulk edit functionality
Order notifications that work for you and your restaurants
24/7 customer support
Flexible technology
Custom, branded, and designed marketplace
Mobile responsive
Branded iOS and android app
Consistent guest experience, highly usable across all platforms and devices
Billing system that allows you to control the flow of money among multiple parties involved in a transaction
Financial freedom
No longer be restricted to small fraction of the total delivery and pickup market
Own your customer data
Encourage repeat orders with discount, coupons, and one-click reorders
Increase ticket sizes with upselling and remarketing
Reduce your costs for online orders and delivery
Intelligent reports and dashboards
Have easy and automated dispatching that reduces labor and increases revenue with First
Amazing Guest Experience
Customers who search your restaurants on google will easily be sent to your delivery service
Provide customers with quicker delivery times - 69% of customers say that when deciding whether to order pickup, delivery, or dine-in, one of their top priorities is the speed at which they receive their food
Easy to manage
Manage all orders from a single, easy to use interface
Eliminate the need for multiple apps and forms of communication by having driver scheduling and dispatching communicate with each other
Decide how to dispatch - automated or manual
Have full visibility into driver data, availability, and reliability
Increase gross margin with less man hours spent managing the operation
Easily match staffing on predicted demand - we use historical data, weather, and call out rate against all drivers
Know immediately how well-staffed you are - at any given hour, on any given day
Communicate with merchanges, drivers, and customers all right from dispatch
Flexible technology
Integrate and deliver for other order sources
Give your drivers an intuitive, featured-packed app - The FIRST Fleet App, drivers can choose to pick up blocks whenever they want, chat with dispatch, see their earnings, and more
Capture orders from your marketplace, Google ordering, restaurant’s websites, and any other integrated 3rd parties
Have the restaurant send you orders via website or phone call
Pay your drivers hourly, per delivery or combination of the both
API access that allows you to send orders and data to and from our system to other systems
Financial Freedom
Gain access to a large percentage of the total delivery and pickup market
Scheduling software that gives you the ability to scale
Full visibility into revenues, costs, and profits by hour, day, week, month
Understand your per-delivery costs down to the penny
Income statements updated hourly
Know which restaurants and drivers are churn risk