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About Cartwheel
Cartwheel’s Hybrid Delivery management software makes your in-house drivers more efficient & lets you tap into third-party fleets during peak hours. No more losing revenue due to driver shortages. Deliver more, earn more!
Delight your customers with unified real-time tracking for both in-house and outsourced drivers. Make outsource delivery feel like in-house!
Improve efficiency with smart dispatching system
The Dispatch system provides a user-friendly Web dashboard for managing delivery operations. You can get a real-time overview of your fleet, order status, and delivery locations all in one place. Cartwheel also offers the flexibility of either a one-click manual dispatching process or an AI-powered auto-dispatching feature for hands-free dispatching during busy periods.
Boost revenue with Hybrid Delivery
Augment your in-house drivers with outsourced fleets to unlock up to 20% more in delivery revenue. For those peak times when you lack in-house drivers, Cartwheel automatically taps into outsourced driver fleets. Set automatic rules for which orders you want to self-deliver (based on order value, tips, distance, driver availability, etc), and which ones to send to outsourced delivery providers.
Increase repeat orders by up to 10%
Deliver an outstanding experience so your customers keep coming back for more: your brand logo and icons on real-time order tracking, promo banners and coupons.
Improve Online Brand Reputation
When a customer leaves a GOOD review they're invited to share their feedback on Google/Yelp. Receive an instant alert on BAD reviews, fix the issue before it’s public.
Make data-driven decisions
You can create reports and conduct performance analysis, examining KPIs spanning from the moment an order is placed to when it is delivered. Additionally, you can monitor metrics such as shift hours, number of deliveries, miles driven, and customer satisfaction ratings.
5 reasons to try Cartwheel + Zuppler
Simple to integrate
Easy to scale
Fast to onboard
Valuable business insights
Customization friendly