Fully branded online ordering that’s connected, powerful, and flexible

 
 

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Create amazing online ordering experiences for your guests.

76% of customers say that a good ordering experience plays an important factor when selecting what method to use to order from a restaurant. We will help you build a delightful, branded restaurant ordering platform your customers demand, and expect.

 
 
 

Pixel-Perfect Branding

  • Pixel-Perfect Technology™

  • Menus built to be 100% branded to your business and match your branding guidelines

  • No extensive development fees or lengthy project delays

  • Enhances brand recognition

 
Image displaying restaurant mobile app with online ordering menu

Mobile Responsive

  • Optimized to look amazing and be highly usable across all devices

  • Customers can easily order food on the go

  • Ability to order from phone, increases order volume

  • User friendly, intuitive order flow from desktop, tablet, and mobile

Image showing online ordering menu editor page

Effortless Menu Management

  • Easily create and update your menu with our intuitive interface

  • Push updates across all your channels from one centralized plarform

  • Efficiently manage and assign modifier groups to items and categories

  • Pause and resume menu items ASAP or later

  • Control specials and discounts by day, time, and service type

  • Peak order management

Watch the video

 
Online food ordering settings for a restaurant within the Zuppler system

Centralized Order Management

  • Our restaurant online ordering software consolidates orders from all online platforms, including third-party delivery services

  • Track and manage all your orders from a unified platform

  • Various forms of order notifications that work for your company

  • Customized order workflows to keep you connected to your guests the way you want to

  • Peak order management

Watch the video

Male customer service member talking on his headset and typing on his computer as he assists a Zuppler client for online food ordering

No Order Left Behind™

  • 24/7 live customer support

  • We track every single order across our platform the instant a guest begins to place an order all the way through to the post-order satisfaction rating

  • We’ve got your back

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Insightful Reports and Analysis

  • Analyze order patterns to help optimize menu offerings and sales strategies

  • Get insights into customer loyalty program engagement for improved customer retention

  • Evaluate discount strategies to balance customer attraction and profitability

Image showing advanced delivery management options

Dynamic Delivery Management

  • Effortlessly set up your service settings to suit your business needs

  • Create customizable delivery parameters, each with their own delivery minimums, times, charges, and sales tax

  • Opt for in-house delivery, your preferred delivery network, or leverage Zuppler's dedicated fleet

  • Ensure last-mile delivery with third-party delivery integration

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Zuppler customer connect online ordering
 

Automated Email & SMS Communication

  • Stay connected with your customers throughout the entire order process

  • Keep customers informed about their order status through email and SMS

  • Send abandoned cart notifications to increase conversions and recover lost sales

  • Encourage repeat orders through order-again and inactive user campaigns

Watch the video

 
Restaurants online ordering showing the Zuppler portal for multiple location selection

Branded Location Selection Page

  • Single view of all locations for a multi-location restaurant brand

  • Helps guests find the location nearest to them

  • Directs customers to their desired location's menu with just one click

 
Image showing online ordering account setup page

Effortless Self-onboarding

  • Create your account and setup your restaurant in few simple steps

  • Define your business and brand identity

  • Invite other users to join your account and assign access roles 

  • Seamlessly connect with your bank for simplified billing

 
Image with screenshot of Chef’s bank connection page

Secure and Simplified Billing

  • Enjoy greater financial efficiency and security with advanced billing rules.

  • Add bank details, choose tenders, and define payment modes in a few clicks.

  • Create one-time variable discounts in the POS, synchronized with your online menu for future promotions.

  • Say goodbye to long forms and complex setups.

 
Restaurant menu showing the online orders marked as saved within the Zuppler customer order dashboard

Guest Account Management

  • Personalized order dashboard for customers to view saved, pending, past, and favorite orders

  • Customers can easily repeat orders with 1-click increasing the number of customers who come back and order again

  • Ability to save payment and addresses for faster checkouts

  • Allow customers to save a current order and come back at a later time to complete their order

Watch the video

Pizza Modifier

Give your customers exactly what they crave, and make some dough on it! The Pizza Modifier feature allows customers to customize their pies without compromising your kitchen efficiency or profitability.

  • Half & Whole Toppings: Offer mix-and-match pizzas and charge accurately for each side.

  • Light / Normal / Extra Toppings: Charge more for more ingredients—automatically

  • Built-in Upcharges: Maximize revenue and reduce order errors

Yum Fact: Consumers who order pizza online spend an average of 18% more than orders placed over the phone.

Read our Blog

 
Showing the upsell feature being used within the order summary page.

Menu Upsells

  • Increase your check sizes by recommending relevant menu items during the checkout process and throughout the ordering process

  • Utilize our restaurant cart recommendation engine to easily select specific items within your menu to show in the customers cart during checkout.

  • Increase check sizes by 15% on average, by harnessing the power of artificial intelligence with AI Upselling.

  • Converts the data of your customers' purchasing habits to generate intelligent, relevant, item recommendations to each and every customer (smart upsells)

Watch the video

Image showing deals and discounts on online ordering menu

Menu Deals & Discounts

  • Increase conversions and order volume with attractive discounts

  • Create promotions like free or discounted items, buy-one-get-one (BOGO) deals, percentage off, or a flat discount

  • Delight customers by discounting delivery fee, service charges, or sales tax

  • Maintain profitability by limiting discount usage, availability and maximum discount amount

  • Assign promo codes to monitor redemptions and assess the effectiveness of your promotion
    Learn more

 
Image displaying sync between restaurant online ordering system and POS

Intelligent POS Sync

  • Align your online and in-house operations with Chef

  • Sync with your POS to seamless push and receive updates 

  • Set up your primary source of menu to eliminate unnecessary overrides

  • Avoid duplicacy of efforts and manual intervention

 

Want to leverage Zuppler Online Ordering services to grow your business?

Schedule a call below with one of our Online Ordering consultants.