Privacy Policy

Our Commitment to Privacy

Protecting your privacy is important to us. We understand you may have questions or concerns regarding your personal information and how it will be used. With this in mind, we have developed this Privacy Policy.

The Information We Collect and How We Use It

On the Website, you may register as a User, download information, contribute content, or place an Order for food or other Goods. The types of information we collect when you access the Website may include the following:

your name and the name of your company
contact and billing addresses
your electronic mail ("email") address
your phone and fax numbers
credit card or debit card information
your primary dining city
any information that you may provide in a form on the Website
Restaurants from which you have ordered, your ordering history, and any dining information or preferences provided by you or the Restaurant
the Internet Protocol address from which you accessed the Website
the items you clicked on the applicable web page

Cookies and Related Data

Some of the information we collect via the Website is gathered and maintained through the use of "cookies" and other methods. A "cookie" is a small file that is saved on your computer and which may contain information about you, such as your user name and password, or about your use of the Website, such as the page you most recently visited. As a result, we are able to (i) recognize you when you access the Website so that you do not have to re-enter your personal or other information each time you visit the Website, (ii) customize and personalize the content we make available to you, (iii) maintain the "state" of your current visit (e.g., to maintain your Order history or the items in your Order), and (iv) alert you to features of the Website. You may disable "cookies," but the Website may not function properly as a result. In addition we may collect certain non-personal data in connection with the Website. For example, we may collect information on the browser that you use to access the Website, the operating system that you are running, and certain information about the Website you accessed immediately before you accessed the Website.

Posting to Public Areas of Website

Please remember that if you post any of your personal information in public areas of the Website, such as in dining feedback, such information may be collected and used by others over whom we have no control. We are not responsible for the use made by third parties of information you post or otherwise make available in public areas of the Website.

Our Use of Your Information

We may provide your name, phone number, email address, and contact and billing addresses to Restaurants from which you place an Order, as well as other third parties who may help fill the Order. We may share your Restaurant order history and other dining information and preferences with that Restaurant and other restaurants under the same ownership.

We may also use and share your information with Restaurants and others.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All OPT-IN requests include text messaging originator opt-in data and consent; this information will not be shared with third parties.

Vonage will not allow SMS messages outside of our internal team without this disclosure.

Links To Other Sites

When you are on the Website you could be directed to other third party sites, such as the websites of individual Restaurants, that are beyond our control. We do not endorse, and are not responsible for, the privacy practices or the content of any other websites. Moreover, these other sites may send their own cookies to users, collect data or solicit personal information. While Zuppler Onln. Food Order, LLC strives to protect its users personal information and privacy, we do not guarantee the security of any information you disclose online. This Privacy Policy does not extend to anything that is inherent in the operation of the Internet, and therefore beyond Zuppler Onln. Food Order, LLC control, and is not to be applied in any manner contrary to applicable law or governmental regulation.

Information from Children

We do not knowingly solicit or collect information from any individuals under the age of 13, nor do we provide any of our Goods or Services to individuals under the age of 13. If you believe that we have inadvertently collected any such information, or provided any such Goods or Services, please contact us immediately so that we may delete the information.

Our Commitment to Data Security

We have put in place certain physical, electronic and managerial procedures to try to safeguard and secure the information we collect, although no system is completely secure. We urge you to take adequate precautions to protect your personal data, which should include never sharing your User ID and Password with anyone.

How to Access or Correct Your Information

You can access your personally identifiable information that we have collected through the Website and that we still maintain by contacting us as described below in "How to Contact Us." You can correct factual errors in your personally identifiable information by updating your Profile page on the Website or by sending us a request that credibly shows that our records are incorrect, although we may refuse such requests in our discretion. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access to your personally identifiable information or permitting you to make corrections, and we may refuse access to any user.

How to Delete Your Information

You can delete your personally identifiable information that we have collected through the Website by contacting us as described below in "How to Contact Us. You can also delete your personally identifiable information through your Profile page on the Website.

Changes to Our Privacy Policy

We reserve the right to revise this Privacy Policy from time to time in our discretion. If we modify this Privacy Policy, we will post the revised Privacy Policy, which will take effect immediately upon posting, and we may attempt to notify you of such change through the email address you provide to us. It is your responsibility to periodically review this Privacy Policy.

How to Contact Us

Should you have questions or concerns about this Privacy Policy or any other matter pertaining to our privacy practices, please send an e-mail to the following address: contact@zuppler.com, or by mail to 151 E 10th Ave. 2nd Floor, Conshohocken, PA 19428.

Credit Card Supported:

MasterCard, Visa, Amex, Discover

GDPR Privacy Policy

Introduction

Access to, use of, placing of an order, linking to the Zuppler Platform, use of software or downloading software ("access") is conditional upon your acceptance and compliance with the terms, conditions, notices and disclaimers contained on this page and elsewhere on the Zuppler Platform (“Terms of use”).

Your Access to the Zuppler Platform constitutes your agreement to be bound by the Terms of Use. We reserve the right to amend the Terms of Use at any time. Your continued use of the Zuppler Platform will mean that you agree to the amended Terms of Use.

The Terms of Use of the Zuppler Platform do not affect your statutory rights as a consumer.

"You", "Your", “User” means the person using this Zuppler Platform and subject to these Terms of Use.

"Zuppler Platform" means our mobile applications and/or websites and/or APIs.

"Zuppler", "We", "Us", or "Our" means Zuppler which is the the trading name for ZUPPLER INTERNATIONAL LIMITED an Irish company registered in Ireland under company number 599489 and having its registered offices at Unit 1, 70 Heather Road, Sandyford, Dublin 18, D18 H7K7.

Zuppler may update or revise this Agreement, including any Zuppler Policies, from time to time. You agree that you will review this Agreement periodically and that your continued use of the the Zuppler service demonstrates your acceptance of the updated terms.

Our Purpose

We provide a way for you to communicate your orders ("Orders") for products ("Products") to delivery or takeaway restaurants ("Restaurants") displayed on the Zuppler Platform (this also includes the “website”).

The purpose of this Zuppler Platform is to provide a simple, convenient and cost-effective service to users, linking them to restaurants in their area that offer food for delivery or collection. Interactive menus allow customers to build and submit orders. We also provide products and services to restaurants and other hospitality related businesses to help them market and manage their business.

Limitation of Liability

To the extent permitted by law, Zuppler provides this Zuppler Platform and content on an "as-is" and "as available" basis and we make no representation or warranty of any kind, express or implied, regarding the content or availability of this Zuppler Platform, or that it will be timely or error-free, that defects will be corrected, or that the Zuppler Platform or server that makes it available are free of viruses or other harmful components.

Subject to the previous paragraph, neither Zuppler nor Zuppler directors, officers, agents, employees or contractors shall have any liability for any direct, indirect, special or consequential losses or damages (including without limitation, damages for loss of business or loss of profits), arising in contract, tort or otherwise from the use or inability to use this Zuppler Platform.

We will not be held responsible for the food, drink or product delivered by partner restaurants. We are an intermediary that helps users to communicate their orders. We hold no responsibility for errors made leading to personal harm, injury, allergic reactions, or death. As much as we try to ensure that our partner restaurants maintain the highest standards possible, the nature of our business means that we cannot be held responsible for the quality of the product. This is the sole responsibility of the individual restaurants. Nothing in these terms shall exclude or limits liability for death or personal injury resulting from our negligence or that of our agents or employees.

Intellectual Property

You may not republish, display, modify, broadcast, print, copy, reproduce, download, transmit or re-use the materials from this Zuppler Platform for anything other than personal, non-commercial use, including in particular any purpose which publicly re-sells or re-uses the materials, without the prior written consent of the copyright holder.

All copyright, trademarks and other intellectual property rights in this Zuppler Platform and its content (including without limitation the Zuppler Platform design, text, graphics, logos, icons, images and all software, databases and source code connected with the Zuppler Platform) are owned by or licensed to Zuppler or otherwise used by Zuppler as permitted by law.

Zuppler is a trade mark of Zuppler Inc (US). Trading as Zuppler.

Indemnity

You must indemnify and hold harmless Zuppler, its directors, officers, employees, agents, vendors, advertisers, partners and suppliers and keep them indemnified against all loss, actions, proceedings, costs, expenses (including legal fees), claims and damages arising from your Access to and use of this Zuppler Platform, any breach or violation of the Terms of Use of this Zuppler Platform or your violation of any law or your violation of the rights of any third party.

Availability

This Zuppler Platform may be unavailable at certain times to allow for maintenance and upgrades. Although we will endeavour to notify customers in advance of any service unavailability, this cannot be guaranteed and we reserve the right to alter or withdraw the service at any time.

Third Party Sites

This Zuppler Platform may contain links to other websites. Those websites are not under the control of Zuppler and we are not responsible for the practices, content or availability of such websites. A link does not imply endorsement of, sponsorship of, or affiliation with the linked site. We provide the links as a convenience only. If you decide to access linked third party websites, you do so at your own risk, and we will not be held responsible or liable for any loss or damages caused by use of or reliance on any contents, goods or services available on such websites.

You may provide a non-framed link to this Zuppler Platform or website from any other business or service website but not in any way which gives the impression that we are associated with or have approved such other site, unless expressly agreed to by ourselves in writing.

Limitations of Use

This Zuppler Platform is intended to be accessed by persons located in the EU and we make no representation that any information, materials or functions included in this Zuppler Platform are appropriate for use in any other jurisdiction.

By using this Zuppler Platform, you warrant that any personal information provided by you is true, accurate, current and complete in all respects and that you will notify us immediately of any changes to your personal information by updating your member profile on the Zuppler Platform or by contacting us at GDPR@zupplerinternational.com.

You agree not to impersonate any other person or entity or to use a false name or a name that you are not authorised to use.

To use our service you must be over 18 years of age.

You are not allowed to register multiple memberships for use by the same person. Violation of this clause may result in termination of your membership.

You may not use the Zuppler Platform for any unlawful or unauthorised purpose, including without limitation:

Transmitting material that constitutes a criminal offence, results in civil liability or otherwise breaches any laws, regulations or codes of practice.
Interfering with any other persons use or enjoyment of the Zuppler Platform.
Damaging, disabling or impairing the operation of this Zuppler Platform or attempting to gain unauthorised access to this Zuppler Platform or to networks connected to it, through hacking, spoofing or other such similar means.
Distributing any unlawful, libellous, abusive, threatening, harmful, obscene or otherwise objectionable material.

You may not access the services, use the app or website if you are our direct competitor, or an agent of our direct competitor, except with our express prior written consent. In addition, you may not access our services or use the app or website for the purposes of monitoring their availability, performance or functionality, or for any other benchmarking or competitive purposes.

User Submissions

We do not solicit nor wish to receive any confidential, proprietary information, creative materials, ideas or suggestions from you other than those we specifically request.

If you do send to us by email or otherwise, any communication or material, you represent and warrant that the information and material is original to you, and you will be deemed to have granted us a perpetual, world-wide, royalty-free license to use such communications or material in any way we see fit and we will be free to use any such material or information contained in communications you send for any purpose whatsoever.

Orders

Zuppler accepts no responsibility or liability for the quality or quantity of any goods delivered by or collected from said third parties. It is the responsibility of the customer to thoroughly check the supplied goods before accepting an order.

All questions regarding goods shown on this Zuppler Platform should be directed to the partner restaurant.

Please note that when we say your order has been ‘confirmed’ within the Zuppler Platform this means that we have acknowledgement of your order, and the restaurant still has the right to decline the order.

Acceptance of your order will only occur on the Zuppler Order Confirmation page confirming that the restaurant has received and accepted your order. If the restaurant is unable to fulfill your order you will either receive an email/SMS/phone call or other notification stating that your order has been declined or a ‘Rejected’ status will appear on the Zuppler Order Confirmation page.

All food preparation and deliveries are the sole responsibility of the restaurant partner accepting the order.

Incorrect personal details may lead to problems or delays in delivery, so please ensure that you have included your correct address and contact telephone number when ordering.

It is your responsibility to keep your phone secure. You agree to be responsible for orders and charges made via your phone and/or via your account.

Communication

Applicable laws require that some of the information or communications we send to you should be in writing. When using the Website or ordering Products via the Website, you accept that communication with us will be mainly electronic. We will contact you by email or provide you with information by posting notices on the Website. For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing. We reserve the right to contact you at any time via, and not limited to, SMS, push notifications, phone call, email and post for non-marketing purposes. This condition does not affect your statutory rights. We reserve the right to contact you at any time via, and not limited to, SMS, push notifications, phone call, email and post for marketing purposes provided you have consented to such contact. Consent to this may be withdrawn at any time by unchecking the “Get the latest offers and discounts delivered to your inbox” checkbox on the website or app user profile page.

Alcohol and Cigarettes

Orders containing either alcohol or cigarettes can not be accepted from persons under the age legal age of purchase in their resident country. You agree to not place orders for any items that are not legal for you to purchase.

Payment

Once your order has been accepted, this represents an agreement between you the user and the restaurant. The restaurant has sole responsibility for this order. Cash payments are made directly to the restaurant fulfilling the order. If you have chosen to pay with credit or debit card or other electronic payment method on the Zuppler Platform then the transaction is processed by Zuppler.

Please ask in store for terms relating to any discounts offered.

Delivery and/or card charges are calculated per order and based on the policy of the individual restaurant.

Prices are subject to change and all goods are subject to availability.

Additional Costs

You assume full and sole responsibility for any additional or associated costs that you may incur in connection with or as a result of your use of the Website, including without limitation costs relating to the servicing, repair or adaptation of any equipment, software or data that you may own, lease, license or otherwise use.

Cancellation

Please reach out to the restaurant directly or contact our 24/7 support team at 888-987-7537 or help@zuppler.com to request cancellation.

An order may be subsequently cancelled by a restaurant after you have received a notification stating the order has been accepted. Zuppler and our partner restaurants reserve the right to cancel any order, before or after acceptance, and will notify you of any such cancellation.

Customer Ratings

The ratings shown on the Zuppler Platform are the opinion of customers only. They do not represent our own opinions.

Termination

We reserve the right to decline a new registration, terminate your right to link to the Zuppler Platform, remove you as a user of this Zuppler Platform, and/or prevent any further use if you violate any of the Terms of Use. If we consider there to be a risk of liability or loss to us or our partner restaurants we may take any action deemed necessary to prevent such a liability or loss from occurring.

If we terminate your right to link to the Zuppler Platform you must cease linking to the Zuppler Platform immediately. Any person who holds a suspended or terminated membership must not order from or re-join this Zuppler Platform without our prior written consent. We reserve the right to assign or sub-contract any or all of our rights and obligations under these terms.

Please note that we have the ability to trace your IP address, and if necessary, contact your ISP (or any other relevant service provider) in the event of a suspected breach of these Terms of Use.

Enforceability

If any part of these Terms of Use are deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from these Terms of Use and shall not affect the validity and enforceability of any of the remaining provisions of these Terms of Use.

No waiver by us shall be construed as a waiver of any preceding or succeeding breach of any provision.

Governing Law

The Terms of Use, Privacy Policy and any matter relating to this Zuppler Platform shall be governed by Irish law and any dispute shall be resolved exclusively in the courts of Ireland.

Contact

All comments, questions and requests relating to your information are welcomed and should be addressed to GDPR@zupplerinternational.com.

Zuppler Privacy Policy

Effective Date: August 19, 2026

Zuppler Onln. Food Order, LLC ("Zuppler," "we," "us," or "our") respects your privacy and is committed to protecting the personal information we collect and process through our websites, mobile applications, online ordering platforms, APIs, and related services (collectively, the "Services").

This Privacy Policy explains what personal information we collect, how we use and disclose it, how we protect it, and the choices and rights available to you.

Zuppler Onln. Food Order, LLC is a United States company with its principal business address at:

Zuppler Onln. Food Order, LLC
1288 Valley Forge Road, Unit 70
Phoenixville, PA 19460
United States

Zuppler also maintains an office in India and may use service providers and contractors located in the United States, India, and other countries in connection with providing and supporting the Services.

Where applicable law provides additional privacy rights, including rights under applicable U.S. state privacy laws or the EU General Data Protection Regulation ("GDPR"), we will honor those rights as required by applicable law.

1. Information We Collect

We may collect personal information when you use our Services, create an account, place or manage an order, communicate with us, interact with a restaurant using Zuppler, or otherwise interact with our websites, applications, or Services.

The information we may collect includes:

Name and contact information, including email address, telephone number, and mailing or billing address.
Account and profile information.
Ordering information, including restaurants from which you order, order history, items ordered, delivery or pickup information, and related preferences.
Payment and transaction information. Payment card information may be processed by our payment processing partners and is handled in accordance with applicable payment-card security requirements.
Device and technical information, including IP address, browser type, operating system, device identifiers, and similar information.
Information regarding your interactions with our websites and Services, including pages visited, features used, and other usage information.
Information you provide through forms, customer support requests, surveys, reviews, or other communications with us.
Location information when necessary to provide location-based functionality, such as identifying restaurants available for delivery or pickup.
Information provided by restaurants or other business customers in connection with providing our Services.

2. How We Use Information

We may use personal information to:

Provide, operate, maintain, and improve our Services.
Process and facilitate restaurant orders and payments.
Communicate with you regarding orders, accounts, transactions, support requests, and our Services.
Provide customer support.
Maintain and secure our websites, applications, systems, and Services.
Detect, investigate, and prevent fraud, abuse, unauthorized access, and other illegal or harmful activity.
Personalize and improve your experience.
Analyze usage and performance of our Services.
Send marketing communications where permitted by applicable law and, where required, with your consent.
Comply with legal obligations and respond to lawful requests from governmental authorities.
Establish, exercise, or defend legal claims.
Carry out other purposes disclosed to you at the time information is collected or otherwise permitted by applicable law.

3. Restaurant and Business Customers

Zuppler provides technology and online ordering services to restaurants and other hospitality businesses.

When you place an order through a restaurant's Zuppler-powered ordering experience, we may process your information on behalf of that restaurant to facilitate the order and provide related Services.

Your information may be provided to the restaurant associated with your order, including information reasonably necessary to fulfill the order, communicate with you, process payment, provide delivery or pickup services, and provide customer support.

The restaurant may separately collect and process your information under its own privacy policy. We encourage you to review the applicable restaurant's privacy practices.

4. Sharing Personal Information

We may disclose personal information to:

Restaurants and other businesses using Zuppler to provide ordering and related Services.
Payment processors and financial service providers.
Delivery, fulfillment, communications, hosting, analytics, security, and other service providers that support our business.
Our professional advisers, including attorneys, accountants, insurers, and auditors.
Government authorities, courts, regulators, or other parties when required or permitted by law.
Parties involved in a merger, acquisition, financing, reorganization, sale of assets, or similar corporate transaction.
Other parties with your consent or at your direction.

We do not sell or disclose mobile information, including text-message opt-in data and consent information, to third parties or affiliates for their own marketing or promotional purposes.

5. Payment Information

Payments made through the Services may be processed by Zuppler or by third-party payment processors.

Payment card information may be transmitted directly to or stored by our payment processing partners rather than being stored by Zuppler. Where Zuppler stores, processes, or transmits cardholder data, we maintain appropriate safeguards and comply with applicable payment-card security requirements.

6. Cookies and Similar Technologies

We and our service providers may use cookies, pixels, tags, SDKs, and similar technologies to operate and secure our Services, remember preferences, understand how our Services are used, measure performance, and, where permitted, support advertising and marketing activities.

You may be able to control cookies through your browser or device settings. Disabling certain cookies may affect the functionality of our Services.

7. Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no method of transmitting or storing information is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected, provide our Services, comply with legal and contractual obligations, resolve disputes, enforce agreements, protect our rights, and otherwise fulfill legitimate business purposes.

Retention periods may vary depending on the type of information and the purpose for which it is processed.

9. Your Privacy Rights

Depending on where you live and applicable law, you may have rights regarding your personal information, including the right to:

Access personal information we maintain about you.
Request correction of inaccurate or incomplete information.
Request deletion of personal information.
Request restriction of certain processing.
Object to certain processing.
Request portability of certain personal information.
Withdraw consent where processing is based on consent.
Opt out of certain marketing communications.
Lodge a complaint with an applicable privacy or data-protection authority.

These rights are subject to applicable legal limitations and exceptions.

To exercise applicable privacy rights, contact us at help@zuppler.com.

We may take reasonable steps to verify your identity before completing a privacy request.

10. International Data Transfers

Zuppler operates internationally and maintains an office in India. We may also use service providers, contractors, and other business partners located in countries other than the country in which you reside.

As a result, your personal information may be transferred to, stored in, or accessed from countries outside your home country.

Where applicable law requires safeguards for international transfers of personal information, we will use legally recognized mechanisms and appropriate contractual, technical, or organizational safeguards.

11. Children's Privacy

Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.

If you believe that we have inadvertently collected personal information from a child under 13, please contact us at help@zuppler.com.

12. Third-Party Websites and Services

Our Services may contain links to third-party websites, applications, or services, including restaurant websites and other services that are not operated by Zuppler.

We are not responsible for the privacy practices of third parties. We encourage you to review the privacy policies of any third-party services you use.

13. Marketing Communications

Where permitted by applicable law, we may send you marketing communications regarding Zuppler, restaurants, products, services, promotions, or other information that may be relevant to you.

You may opt out of marketing emails by following the unsubscribe instructions included in the communication.

For text messages and other communications requiring consent, we will obtain and manage consent in accordance with applicable law. You may withdraw consent or opt out as provided in the applicable communication.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When we make changes, we will post the updated Privacy Policy on our website and update the Effective Date above. Where required by applicable law, we may provide additional notice of material changes.

Your continued use of the Services after an updated Privacy Policy becomes effective constitutes your acknowledgment of the updated policy to the extent permitted by law.

15. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or wish to exercise an applicable privacy right, please contact us: