Powerful Online Ordering
Zuppler offers state of the art online ordering solutions along with options for pick up, delivery, specials, discounts, repeat orders, customer order history and much more.
Monetize Your Website
At no cost to you, your restaurant’s online ordering feature will be available on the Zuppler portal and can be integrated directly into your own website with zero downtime and no additional programming.
Easy Menu Management
Customize your online menu to include deals, lunch and dinner specials and other custom options. Your menu items will be showcased by pictures and also graphic indicators for spice level, healthy items and other competitive distinctions.
Effective Marketing Management
Zuppler’s built-in marketing capabilities allow you to feature upcoming events, offer discounts on certain days of the week, and even participate in the Zuppler online rewards program that will benefit frequent customers for their online purchases.
Customizable Order Management
Customize your online orders to meet your needs. You can specify order preparation time, order volume, minimum order amounts by area, service charge and other specifications. You can control your order volumes to match the demand and scale at a pace you are comfortable with.
Instant Order Notification
Zuppler does not leave order fulfillment to chance. We can notify via fax, email, and phone. Utilizing this three pronged method you can be certain every order placed online is received just the same as the orders you currently receive over the phone or in person.
Flexible Delivery Logistics
You can easily define the delivery area, delivery charge and minimum order amount. In addition, we can send messages directly to your delivery people about pending deliveries and upcoming orders and help manage your delivery logistics.
Reliable Payment Processing
Zuppler offers the customer convenient and easy methods to pay for their online orders. Zuppler will reimburse you weekly for orders that are placed through the Zuppler portal virtually eliminating any monthly receivable delays.
Real time Reporting
While Zuppler will email you a weekly activity report, you can access your account online at any time. The reports will be organized by monthly activity, individual order detail and most importantly customer history and details. These analytics and trend reports will provide you with the necessary information to evaluate the success of your online business channel.
100% Satisfaction Guarantee
Zuppler only receives payment after you receive payment from the customer. There is no upfront cost, no monthly fee, and our online ordering solution comes with a full 100% risk free guarantee. If you choose to discontinue service with Zuppler you may do so at any time and for any reason.
F.A.Q.
Times are tough and I do not have the budget to invest on something new. We understand that and to address this concern we have a "Zero risk guarantee" model. There is NO up front cost,setup or configuration fee, binding contract or cancellation fee to partner with us. We just need your consent to configure and e-commerce enable your restaurant. We only charge you a 15% of the revenue that we bring you through the online ordering mechanism.
That is great, but I still need to invest on things at my end to integrate with your system. Right? No, you do not have to change anything in your current process to integrate with our system. You continue business the way you currently do and we will adapt and integrate with your process.
Hmm. So, when a customer orders online, how will you notify me? I do not have an internet connection or a computer in my restaurant. You do not need an internet connection or a computer. In fact, we do not expect you to have it and even if you do we do not expect you to be checking it every minute. When a customer orders online, our customer service staff will get an instant notification. We will Fax the order details directly to your restaurant location and our customer service staff will call you within 30 seconds to confirm that you received the Fax and can process the order.
Ah! So you will call me when the order is placed right? We have a Fax but we cannot keep checking it. Absolutely! Every order placed will be followed with an instant phone call from our live customer service staff who will confirm the order.
This is nice. Now I think this will be great but I am afraid I will not be able to handle the orders I get from the website. We are not very big and not sure how we can manage the sudden growth. This is a good problem for you to have but a problem none the less :) We will configure your restaurant to meet your requirement. You have control over how many orders you want to receive for lunch or dinner, the days you want to turn off ordering and when you want to run promotions to gain additional business. We will customize your restaurant to cater to your needs and enable you to grow at a pace you are comfortable with.
OK, now I am interested but I have a few more questions. Sure! I am here to answer your questions. Fire away!
So, when a customer orders online, how will they pay and how will you pay me? Based on the payment options you pick, customers can pay by credit card or pay by cash. If they pay by card, then we will transfer the amount directly to your account within 3 business days. There are no additional charges or fee to transfer payments to your account.
But how do I keep track of the orders I received from you guys and how much you owe me? When you sign up with us, we will create an account for you. When you login to the portal, you can see all the transactions for your restaurant real time. Along with the transactions, you can generate reports and summary details. In addition, we will notify the orders placed via email (if you choose this option). Also, you will get a summary report every time we transfer your payments to your account. So, you will be well informed. In addition, if you need immediate attention, you can always call or email our customer care associate assigned to your account.
Very nice! You guys have really thought this through. Now I do not currently deliver, but I am willing to deliver and get in more business. However, there are days when we are really busy and cannot deal with delivery. How can I manage this? When configuring the delivery information, you can configure the days of the week you can deliver, where you can deliver (by zip, street or distance), what is the minimum delivery amount, delivery charge etc. So, if you are really busy on a Fri or a Sat then just turn off delivery for those 2 days and the system will automatically disable delivery orders for those days.
OK, so let me get this right. You do not have any up front charge, there is no penalty for cancelation, I do not need to change anything in my current process and you will bring me more business and just charge me 15% commission on the business you bring me. Correct? You got it!
So, tell me why would I not want to sign up with you? LOL. I certainly hope you can sign up with us
OK, I am in. What are the next steps? Great! If you have any further questions, you can click here and a customer care associate will setup a meeting with you to address your queries. If all your questions are answered, then give us a call at 1800 349 1888 and we will start the process to get you on board with us.
Contact Us
U.S.A
2014 Mallard Cir,Phoenixville, PA 19460
Ph: 1800 349 1888
customercare@zuppler.com
India
E 67, First Floor, Canara Bank Street,Munirka, New Delhi 110017
Phone: (011) 4270 4270
customercare@zuppler.com
Europe
762A Valea Adanca707305 Miroslava, Iasi
Romania
customercare@zuppler.com